FAQ's

Q. Is ordering online secure?
A. Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means). All of the information you provide during the ordering process is restricted to our staff, and we ensure that all of our employees are up-to-date on our security and privacy policies. If you have further questions about the security of ordering online from We Tech Store, please feel free to e-mail us at wetech07000@gmail.com.

Q. How do I place my order?
A.

1. Click on the product you want to buy.

2. Click on the “Add To Cart” option.

3. You can add multiple products to the cart by opening different product pages and adding them to the cart.

4. Click “Cart” on the menu bar.

5. Scroll down and click “Proceed to Checkout”.

6. Fill in all the billing details and check the order details (including total cost).

7. Click the “Place Order” button below the form.

8. Your order is now placed, and you will receive a confirmation email with your order details.

9. We offer Cash on Delivery (COD) as a payment method.

Q. How do I cancel an order on We Tech Store?
A. To cancel your order, log in to your account. Guest users can call our helpline during office hours to cancel their orders. You can also cancel your order during the final confirmation call.

Q. What is your return policy?
A. For return policy details, please visit the “Return Policy” section on our website.

Q. What is your refund policy?
A. For refund policy details, please visit the “Refund Policy” section on our website.

Q. What is your shipping cost?
A. We offer Shipping on all orders (Rs 200 only/- shipping cost).

Q. Which courier service do you use for shipping?
A. We use TCS, and Leopards Courier Services for shipping.

Q. What is your delivery time?
A. We deliver within 2-3 working days after the confirmation call.

Q. How can I order an out-of-stock product?
A. You can pre-order any out-of-stock product by contacting us through call or email.

For further inquiries, feel free to contact our customer support team!